Refund/Return Policy
General & Refund/Return Policy
We can only deliver on Koh Samui and koh Phangan If an order is placed for delivery somewhere other than assign we will full refund will be issued.
Delivery in Koh Samui please click choose option Delivery to Samui
Delivery in Koh Phangan Please click choose option delivery to Phangan
Deluxe = Upgrades quality flowers and foliage included
Premium = With Deluxe Upgrade quantity flowers and foliage included
Exclusive = Upgrade for all package and Included Extra Time Delivery
We do our level best to deliver your order on the same day, however, if this is not possible we will deliver the next day.
- When certain flowers, plants, cakes, chocolates, gifts, vases, pots baskets, or gift basket contents are not available we reserve the right to use a suitable alternative whilst keeping with the sentiment of your order. The following items will never be substituted without prior consultation with you, the customer
- ◦Red Roses
- ◦Pink Roses
- ◦Orchids
- We cannot guarantee the colour of Teddy Bears
- If you have any special requests or suggestions about the product or delivery then please email samuiflorist@gmail.com
Please note
For Samui
If customers place an order after 4.00 PM onwards and have the shop deliver the next day The shop will ask for delivery from 09.00 AM onwards.
For Phangan
Delivery to Koh Phangan if requet delivery same day please make your order befor 8.00 AM in a days. place order after 8.00 AM onwards and have the shop delivery your order 8 PM onwards
